| For the past two semesters, Rachel, one of the managers
at Kinsolving Dining Hall, has made each dining experience a treat for
all patrons. In addition to her welcoming smile that you can recognize
no matter how far back you are in the serving line, she always goes the
extra mile to make sure you get dinner just the way you like it.
For example, when a student grumbled that his fish entrée was not
complete without tartar sauce, Rachel personally went searching through
the kitchen to find the condiment especially for him. On some occasions,
she even headed to the kitchen just to make someone’s day by serving
them something that wasn’t even on the menu for the night (my personal
favorite is when she surprises us with that delicious pea salad).
In addition to regular Kinsolving duties, Rachel is regularly
stationed at the doorway during Kinsolving Study Break, where she greets
customers with a friendly smile until midnight, even though she has to
make the long drive each night to her home outside of Bastrop (more than
30 miles from Austin). But, instead of dwelling on the drive ahead, she
spends time regaling customers with stories of her grandchildren, and
how much she’s looking forward to seeing them again. For her regular
efforts, she is more than worthy of your recognition.
However, Rachel deserves special attention this month. Recently, she
was injured in a car accident, and, as a result, has not been able to
command her regular post lately. Her absence has been noticed not only
by residents, but also by cafeteria staff. After a prolonged absence,
residents asked the cafeteria staff about Rachel, and as they spread the
news, they would noticeably sadden. Although her presence is dearly
missed, such concern over her absence is clearly an indicator of the
relationships she has formed not only with her staff, but also with so
many residents. Both groups are hoping for her to return to health and
eventually return to Kinsolving, where she can bring her cheerful
personality back into our lives.
Realistically, Rachel has been worthy of this recognition for any
given month over the past academic year. Her connection with Kinsolving
staff and patrons alike prove that she excels not only at her managing
duties, but also at giving each day a little something extra. Because
this month has been especially difficult for her, I hope that NRHH will
repay Rachel with the little extra we can offer— and let her know how
much we have appreciated her—in exchange for the smiles she has given us
over the past months.
Word Count: 430 |